Return and Replacement Policy

The agreement between you and the Sonar Appliances’ (P) Ltd. shall be subject to the following terms and conditions:

To deliver utmost customer satisfaction, we have a set of policies for quick returns, replacements,

exchange & cancellations that will help you get the best product for the investment made

10 Days Money Back Guarantee

We offer you a No Questions Asked Return Policy, to provide you with a worry free shopping experience, when you choose to make a full payment on sonarappliances.com. If you are unsatisfied with the item, you may conveniently return it, in its original packaging for a refund.

Shipping policy

We usually ship the product within 24 hours after receiving the order.

How can I return a product ordered from SOANR APPLIANCES (P) LTD.?

If you want to return the product purchased on sonarappliances.com, here’s the process you can follow .

What do I do in case I was to cancel my order before the shipment reaches me?

You can cancel your order before the product has been shipped by filling your Order Id and Product details here. Upon receiving your Cancellation Request we will initiate the refund process. The refund is made to the same bank account/ credit card/ debit card which was used to pay for the purchase. Please note that no refunds are made by cheque or cash.

What can I return?

Product can be returned within 2 days from the date of delivery .

When will I get my refund?

Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are refunded within 10-11 days after the shipment has been picked up.

details. For NEFT refund, we require your Bank Name, Account Number, Account Holder’s name, IFSC code and Location of the bank.